Terms & Conditions

This website is provided by Rowan Homes (NHH) Ltd. By accessing this website you are deemed to have accepted these terms. If you do not agree to them you must not use this website. We may at any time revise these terms of use. You should therefore check these terms of use every time you visit this website to review the conditions applicable to your current use of the site.

Rowan Homes (NHH) Ltd has taken all reasonable care in the preparation of the contents of this website and intends that the information is accurate at the time it is uploaded. However, such information can be subject to change and therefore we do not warrant its accuracy. Particulars are for illustration only. We operate a policy of continuous product development and individual features may vary from time to time. Consequently, these particulars should be treated as general guidance only and do not constitute a contract, part of a contract, or a warranty. You should take appropriate steps to verify any information upon which you wish to rely. Rowan Homes (NHH) Ltd shall not be liable for damages of any kind or nature whatsoever arising out of or related to the use of this Web site or the information it contains.

Computer generated images

Computer generated images are intended for illustrative purposes only and should be treated as general guidance only.

Site plans

Site plans are intended for illustrative purposes only and should be treated as general guidance only. The layout may change to reflect changes in the planning permission for the development. Site plans and landscaping are not intended to form part of any contract or warranty unless specifically incorporated in writing into the contract.

Floor plans

Floor plans are intended to give a general indication of the proposed floor layout only. Dimensions should not be used for carpet or flooring sizes, appliance spaces or items of furniture. Please ask our sales advisor for details of the treatments specified for individual plots. Drainage, heating and electrical layouts may vary. Dimensions are not intended to form part of any contract or warranty unless specifically incorporated in writing into the contract.

Specification

The specification is the anticipated specification but may be subject to change as necessary and without notice. Any photographs or computer generated images are indicative of the quality and style of the specification and may not represent the actual fittings and furnishings at the development. Specification is not intended to form part of any contract or warranty unless specifically incorporated in writing into the contract.

Views

Any photography/computer generated images of views and are provided as a guide only. There may be ongoing planning matters and consents that may result in these views changing over time. Please speak to your solicitor to whom full details of any neighbouring schemes will be available.

Development names

Development names are marketing names only and may not be the designated postal address, which may be determined by The Post Office.

Times

All times shown are approximate and correct to the best of our knowledge. Source:

www.maps.google.co.uk

Links
Rowan Homes (NHH) Ltd accepts no liability for the contents of any website operated by a third party which may be accessed via links from this website. It is not permitted to create a link to this website without the written permission of Rowan Homes (NHH) Ltd.

Viruses
Rowan Homes (NHH) Ltd accepts no liability for any viruses that may infect your computer equipment, software or other property as a result of your use of this website or your downloading of any material found on this website. You are advised to take all appropriate safeguards before downloading any material.

Jurisdiction
The information on this website is intended for use by UK residents who are interested in buying a property from Rowan Homes (NHH) Ltd. Rowan Homes (NHH) Ltd shall have no liability whatsoever to visitors from either the UK or any other jurisdiction who view the information contained on this website for any other purpose. If any provision of these website terms of use is deemed unlawful, void or for any other reason unenforceable, then it shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.

Copyright and trademarks

All material appearing on this website is subject to copyright and no part may be reproduced in any form (including storage in any medium by electronic means) without the written permission of the copyright owner. However you may copy or download material for personal non-commercial use only. No alterations or additions may be made to the material on the website.

Data protection and privacy policy
NOTICE: Please read this privacy policy carefully. This privacy policy explains what information we may collect and process when you visit the website. By accessing this website you give your agreement to the data practices described in this policy. You should only submit information to us through this site if you agree we may use it in accordance with this privacy policy. The policy also contains information about cookies, the types of cookies that are used on the website and how you may disable such cookies.

(1) Who we are
Rowan Homes (NHH) Ltd is a company registered in England and Wales with company registration number 07635808. Our registered office is at Rowan House Avenue One, Letchworth Garden City, Hertfordshire, SG6 2WW.

(2) The information we collect
We collect information from you when you complete our online forms, as well as anonymous information regarding the overall use of the website. This analysis of website traffic includes the use of cookies. If you contact us, we may keep a record of that correspondence.  We may also ask you for information when you report a problem with the website.

Online forms:
We collect information you give us when you complete the online form and when requesting brochures. We require only the information we need to provide the service to you, such as your name, postal address, telephone number and email address. Where we would like more information to help us improve our services, over and above the basic required information, it will be clear that your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.

Cookies:
Cookies are small text files which are often stored on your computer to associate a unique ID with your visit in order to make it easier and faster for you to use the website. Rowan Homes (NHH) Ltd may store temporary cookies on your computer when you look at certain areas of the website. Our use of cookies is in no way linked to any personally identifiable information, and once you close the browser.

Most browsers are automatically set to accept cookies and you should be able to restrict or disable them if you wish by adjusting the settings on your browser. We do not use ‘spyware’, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the IAB Web site at http://www.allaboutcookies.org.

Google Analytics:

We use Google Analytics to help analyse the use of the website. This analytical tool uses cookies to collect standard website visitor information in an anonymous form, and does not include any personal information about you. The information collected (including your IP address) is transmitted to Google. This information is then used to compile statistical reports on overall website use for Rowan Homes (NHH) Ltd.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Rowan Homes (NHH) Ltd will not (and will not allow any third party) to use analytics tools to track or to collect any personally identifiable information from visitors to the website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through the website, we will be transparent about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

(3) What we do with your information
How we use it:
We use your information to provide you with the information or service which you have requested. You may ask us to remove you from our mailing lists at any time by writing to us at our registered office or e-mailing us on infoRowanHomes@nhh.org.uk. We will also offer you the option of correcting your details and of being removed from our mailing lists when we send you email alerts or other information.

When we share it:

We will not sell, rent or trade your personal information. However, we may share this information with those companies working on behalf of Rowan Homes (NHH) Ltd. These partners will store and use your information to provide you with services that a) you have personally requested or b) Rowan Homes (NHH) Ltd feels is necessary to keep you informed of. At no point will these partners use your information for any secondary purposes and will always take steps to ensure their security measures are adequate to protect your information. We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law

(4)How do we protect your personal information?

Only authorised personnel and contractors have access to your information. We will use strict organisational procedures, policies and security features to prevent unauthorised access and disclosure. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will keep your personal data on a secure server located within the United Kingdom and use it only for the purposes described in this policy. In addition, we have strict security procedures covering the disclosure of your information in accordance with the UK Data Protection Act 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.

(5) How do we use the information that we collect?

We may use the information that we have collected for any of the following purposes:

•To help us improve the design and layout of the website, and to ensure that content is presented in the most effective manner for you and for your computer

•In aggregate form, for statistical analysis and developing our marketing plans

•To provide you with information about products, services or offers that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. If you no longer wish to receive such information, please send an e-mail to infoRowanHomes@nhh.org.uk

•To respond to any queries you make

•To notify you about changes to our products and/or services

(5) Who do we share information with and disclose information to?

Your privacy is important to us. We will not sell, rent, trade or otherwise disclose your personal information to any third party. However, we may share this information with those companies working on behalf of Rowan Homes (NHH) Ltd. These partners will store and use your information to provide you with services that a) you have personally requested or b) Rowan Homes (NHH) Ltd feels is necessary to keep you informed of. At no point will these partners use your information for any secondary purposes.

(6) Changes to this privacy policy

We may amend this privacy policy from time to time. New versions of this policy will be posted on this website and are effective immediately, so you may wish to check this policy any time you provide us with personal information.

(7) Links to other sites

This policy only applies to this website and not to the websites of other companies, individuals or organisations to which we provide links. Links to other websites are provided for information only, and may be subject to terms imposed by the owner of that site. We recommend you check the privacy policy of each website you visit.

Customer feedback and complaints

We welcome your questions and comments about privacy issues and the design of the website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to infoRowanHomes@nhh.org.uk.